At Lamper, we are committed to ensuring that your orders reach you promptly, safely, and in perfect condition. Please read our Shipping Policy carefully to understand how we handle the delivery of your purchases.
1. Delivery Locations
We currently ship to all major cities and towns across India. If your location is not serviceable, our team will contact you to discuss alternate arrangements.
2. Shipping Charges
- Free Shipping: We offer free shipping.
- For orders below this amount, a nominal shipping fee will be calculated during checkout and displayed before payment.
3. Order Processing Time
- Orders are typically processed and dispatched within 1-3 business days of confirmation.
- Custom or made-to-order products may require additional processing time, which will be communicated at the time of purchase.
4. Delivery Time
- Once dispatched, delivery usually takes 5-10 business days, depending on your location.
- Remote or rural areas may require additional time.
5. Tracking Your Order
- After your order is shipped, you will receive a tracking number via email or SMS to monitor the status of your shipment.
- You can track your order on our shipping partner’s website using this tracking number.
6. Packaging
We take great care in packaging your products to ensure they arrive in perfect condition. In the unlikely event of damage during transit, please refer to our Return and Refund Policy for assistance.
7. Failed Deliveries
- If a delivery fails due to incorrect address details provided by the customer or if the customer is unavailable, the order may be returned to us. In such cases, reshipping charges will apply.
- If the delivery fails due to our error or that of our courier partner, we will reship the product at no additional cost.
8. Shipping Delays
While we strive to deliver your order on time, delays may occur due to unforeseen circumstances such as weather conditions, strikes, or other logistical challenges. We will keep you informed in such cases.
9. International Shipping
Currently, we do not offer international shipping. Our focus is on providing quality products to customers within India.
10. Contact Us
For any shipping-related inquiries, please reach out to us:
- Email: lamperindia@gmail.com
- Phone: +91 9687123440